About Provisioning

Intercompany circuits are ordered through the ASR (Access Service Request) process. The ASR is a set of standardized industry forms used by all exchange providers to provision circuits between carriers. The ASR is written in the standard code format, published by ATIS in the ASOG (Access Service Ordering Guidelines). While most of the ASR codes used are standard for all companies, there are some codes that are company specific. An example of this would be NC and NCI codes.

Where can I find more information on the ASOG?

• Go to ATIS, click on the document center. Enter ASOG in the document name field and choose guidelines from the drop down box in the document type field.  

About BackUP Provisioning Services

What are the typical kinds of orders BackUP submits?

• Entrance Facilities
• DS3 and DS1 transport / circuits
• LIS trunking
• OSDA (Operator Services / Directory Assistance)
• E911
• SS7 Links
• Private Lines

What portions of the provisioning process can BackUP help with?

• Write facility and trunk orders to the controlling LEC
• Submit coordinated facility and trunk orders to additional exchange carrier when circuits pass through more than one LEC territory
• Resolve all ordering issues with the LEC until order is completed
• E-mail FOC to internal network engineering contacts
• Update database with CFA / SCFA and ECCKT information, as well as the NPA/NXX and TSC assigned to each trunk group  

What does BackUP need to provide these services?

• Your company must provide BackUP with permission to access the ASR provisioning system for each LEC that you interconnect with. If your company also has it's own database, which you use to track orders and circuit assignments it is helpful to have access to this database as well.