911 PSAP: required only when you offer voice
services. Most metropolitan areas have a designated
911 service provider you connect to. (This is usually
the RBOC / LEC, operating under state contract).
Administrative Operating Company (AOCN): required
if you order central office codes. You can sign
an agreement with Telcordia and handle your own
BIRRDS inputs or you can sign an agreement with
an AOCN provider to input your codes into BIRRDS
for you. (BIRRDS is the data base used to create
the Local Exchange Routing Guide [LERG] and Terminating
Point Master [TPM].)
CABS Billing Provider: required to submit Carrier
Access Billing to other long distance providers
that terminate calls on your network
Call Center to handle ordering, billing and
repair issues: only necessary if you do not have
the staff to handle these issues yourself
Centralized Message Distribution System (CMDS)
provider: only necessary if you wish the seek reimbursement
from other telecom providers for third party billing,
calling cards, etc
Directory Assistance / Operator Services provider
(OS/DA): only required if you provide voice services
NPAC agreement: only required if you order Central Office Codes (NPA-NXX-X) located
in a pooling area or port numbers. Most of the USA is now pooled,
though some rural areas are not.
Regulatory Advisor: Highly recommended since they keep you up
to date on all the FCC filings and taxes
that you are required to pay
Service Order Activation (SOA) Provider: required
if you have thousand block numbers (NXX-X) or
port numbers
SS7 Database services provider: All carriers must have access to
NPACs LNP (local number portabiity) database
to route their calls to ported numbers. However,
the rest of the database services are only necessary for
carriers that offer voice services. Optional database
services include CNAM (Calling Name), LIDB (Line
Information Database), ISVM (Inter-switch Voicemail),
CLASS (star features such as *69) and Toll-free
(800, 888,877,866 numbers) database.
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